1. Membership Commitment

• Membership is a month-to-month subscription with no long-term contract.

• You may cancel anytime with 30 days written notice before your next billing cycle.

2. Billing & Payments

• Membership fees are auto-billed on the [X] of each month.

• If a payment fails, access to benefits will be paused until payment is received.

3. Service Usage & Rollover Policy

• Membership includes one (1) Signature Facial per month (or amount per selected tier).

• Unused facials do not roll over to the next month.

• Membership discounts apply only to the active member and cannot be shared.

4. Cancellation & Refund Policy

• There are no refunds for partially used memberships.

• Cancellations must be submitted in writing via email or in person at least 30 days before the next billing date.

5. Appointment Policies

• VIP members must follow the same cancellation and rescheduling policies as regular clients (e.g., 24-hour notice required).

• No-call/no-show appointments will count as a used session. No exceptions.

6. Membership Freezes

• You may request a one-time freeze of your membership for up to 30 days per calendar year.

7. Exclusive Perks & Discounts

• Discounts and perks are only available while membership is active.

• Cannot be combined with other promotions or gift cards.

8. Changes to Membership Terms

• The spa reserves the right to modify membership pricing, perks, or terms with 30 days’ notice to active members.